Shipping Policy

Updated December 20, 2024

Thank you for visiting and shopping at mandos.co.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy 

Shipment processing time

All orders are processed and shipped within 1 or 2 business days. To avoid any delays, be sure to respond to our emails in a timely manner.  Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed.  If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

First Class USPS
3-5 business days
Free

Overnight UPS
Next Business Day (if ordered by 12pm EST)
$27‍

IMPORTANT: To avoid any delays to your order, please promptly respond to any emails or text messages sent by our support team.

Shipment Destinations

We can ship to all US states, except for Alaska, North Dakota, Minnesota, and South Carolina. 

Shipment to P.O. boxes or APO/FPO addresses

mandos.co ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

mandos.co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

mandos.co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy 

We currently do not ship outside the U.S. 

Returns Policy

Our Cancellation & Refund Policy provides detailed information about options and procedures for returning your order.